Refund Policy
Refund Policy
Last Updated: September 2026
Every artwork and product is handled with care. Because original artwork and certain art products may be unique or made specifically for an order, customers should review product information carefully before purchasing.
Original Artwork
Original paintings are unique works of art. Due to their individual nature, purchases of original artwork may be subject to limited or no returns unless the artwork arrives damaged or a return has been specifically approved.
Prints and Merchandise
Eligibility for returns or refunds may vary depending on the product and how it was produced. Customers should contact the studio as soon as possible if an item arrives damaged, defective, or incorrect.
Damaged or Incorrect Orders
If an order arrives damaged or an incorrect item is received, contact the studio promptly with details of the issue. Photographs of the item and packaging may be requested to help review the claim.
Refunds
If a refund is approved, the refund will be processed using the original payment method where possible. Processing times may vary depending on the payment provider.
Exchanges
Exchanges are not guaranteed and may depend on the product, availability, and condition of the item.
Non-Returnable Items
Due to the unique nature of original artwork and certain personalized or made-to-order products, some items may not be eligible for return or exchange.
Contact
For questions regarding a return, refund, damaged order, or exchange, please contact the studio through the website’s inquiry form before sending an item back.